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Privacy and Security Statement

At Mercantile Bank we are committed to protecting your privacy. The Bank will maintain confidential information with the utmost respect and integrity, according to strict security and confidentiality standards. Any vendor or third party with which the Bank contracts to provide a service will be required to maintain the same level of confidentiality as Mercantile Bank.

The following Privacy Statement pertains to all customer/Bank interactions including information given through e-mail and information request forms:

Visitors to Mercantile Bank web site will remain anonymous. We do not collect personal identifying information about visitors to our site.

All employees of Mercantile Bank must sign a "Code of Conduct" which states that the confidentiality of the Bank and its customers will be zealously protected. Customer information should not be discussed either internally or externally except in the normal course of business.

We use your IP address to help diagnose problems with our server and to administer our web site. Our servers collect standard nonidentifying information about visitors to our site, such as date and time visited, IP address, city, state, and country. This information is used to compile standard statistics on site usage.

If you have provided information (such as name and address) via e-mail or information request forms, the information will only be used to communicate with you to handle your request. It is not sold or transferred to other parties.

This site contains links to community web sites. Mercantile Bank is not responsible for the privacy practices or the content of such web sites.

About our information request form and e-mail
Any information provided to us through our web site (i.e. e-mail or information request forms) will be used solely for answering customer questions, or conducting Bank business. Demographic information including name, age, e-mail, or mailing addresses will not be distributed or sold to any outside source. Our request form is not secure. Please do not send sensitive information through our information request form or by e-mail.

The Bank may, however, provide information to regulatory and law enforcement agencies in accordance with applicable laws and regulators.

Questions? If you have any questions about this privacy & security statement, this site's practices, or have any comments on this web site, you can contact:

Technology Officer
Mercantile Bank
61 Brookline Ave.
Boston, MA 02215
617.247.2800

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